PRIVACY POLICY

Your privacy is very important to us and we are committed to protecting your information. This policy outlines why we need to collect personal data, how we use it, who we share it with and how you may access the information we hold.

Information Collection

In order to provide our best services for you, we collect different information which may include: name, email address, address, phone number and other contact details.

This information is obtained in many ways including correspondence by email, telephone, via our website liquidchai.com.au, from our social media and public sources.
We may also ask you for information at other times, such as in connection with a promotion or when you report a problem with our product or site.

In most circumstances, we will collect personal information directly from you. For example, You may enter details such as your name and email address in our contact form available on the “contact us” page at liquidchai.com.au/contact-us. This information is collected to allow us to respond to your questions or comments.

How we use your information

We collect your information for the primary purpose of providing our best services for you. We will only use your personal information when it is necessary to complete or improve our services or other crucial business functions and activities. We will not use your information for unrelated purposes.

  • Enables you to interact and contact us
  • Respond to your queries, suggestions and complaints, and to obtain your opinion and conduct market research
  • conduct promotional activities, provide special offers, and send you marketing communications (subject to your right to opt out of these at any time);
  • record your interaction with us and otherwise maintain our relationship with you;
  • undertake such other activities as may be expressly stated on our website or via another channel;
  • comply with our legal obligations; and
  • secondary purposes incidental to these purposes.
Your Privacy

Personal data is maintained under strict security and can only be accessed internally by our employees that have permission to do so. We will not provide any third party with any of your information unless you have consented to do so.

Your information is stored in a manner that protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your information is no longer needed for the purpose for which it was obtained, we will take steps to destroy or permanently de-identify your information.

Access to your personal information and contact

You may access the information we hold about you and to update and/or correct it, subject to certain exceptions.

If you wish to access or correct your personal information or have any other questions or concerns regarding this policy, please contact us by email: info@liquidchai.com

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

We use analytical/performance cookies that allow us to recognise and count the number of visitors and to see how visitors move around our website. This helps us improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

We may use third-party web analytic services on the website. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyse how visitors use the website. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate the use of the website. These analytic services may use the data collected to contextualise and personalise the marketing materials of their own advertising network.

Liquid Chai does not control the activation or deactivation of cookies. If you would like to activate or deactivate the use of cookies please contact your internet browser supplier directly.

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